Question

What should an operator do if the required extension is busy?

1.
Offer to take a message or try the call later
2.
Give a wrong extension
3.
Disconnect without informing the caller
4.
Keep the caller waiting indefinitely
Answer (Detailed Solution Below)

Option 1 : Offer to take a message or try the call later

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Detailed Solution

सही उत्तर Offer to take a message or try the call later है।

Key Points

When an extension is busy, the operator should offer to take a message or to try the call again later.

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More Domain Specific Questions

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Question:

What should an operator do if the required extension is busy?

1.
Offer to take a message or try the call later
2.
Give a wrong extension
3.
Disconnect without informing the caller
4.
Keep the caller waiting indefinitely

Correct Answer: Offer to take a message or try the call later

When an extension is busy, the operator should offer to take a message or to try the call again later.

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