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Hi! 👋 Welcome to PrepSnap Support. How can I help you today?
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Common Solutions
Get instant answers to commonly asked administrative queries
How do I purchase a test series?
Browse our test series catalog, select the one you want, and click 'Buy Now'. Complete the payment through any UPI app, card, or net banking.
Can I access tests on mobile?
Yes! Our platform is fully responsive and behaves like an app. You can access all tests and study material smoothly on any smartphone.
What if I face technical issues?
Contact our call support or raise an inquiry in the form. We're available 9 AM to 9 PM, every day of the week.
How long is my pass valid?
Pass validity depends on the plan you select - Monthly, Yearly, or Lifetime. Check the pass details in your dashboard.
Can I get a refund?
Please check our refund policy page for detailed information on eligibility conditions and refunds.
How to track my progress?
Visit 'My Activity' in your profile to see detailed analysis graphs of your tests and average scorecard.