Question

When a caller asks for a doctor by name, what is the first thing the operator should do?

1.
Refuse to help
2.
Check the directory or duty roster and connect to the correct extension
3.
Give the doctor's personal mobile number
4.
Transfer to a random extension
Answer (Detailed Solution Below)

Option 2 : Check the directory or duty roster and connect to the correct extension

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Detailed Solution

सही उत्तर Check the directory or duty roster and connect to the correct extension है।

Key Points

The operator should check the telephone directory or the duty roster to find the doctor's correct extension and connect the call.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

When a caller asks for a doctor by name, what is the first thing the operator should do?

1.
Refuse to help
2.
Check the directory or duty roster and connect to the correct extension
3.
Give the doctor's personal mobile number
4.
Transfer to a random extension

Correct Answer: Check the directory or duty roster and connect to the correct extension

The operator should check the telephone directory or the duty roster to find the doctor's correct extension and connect the call.

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