Question

What should an operator do on receiving a bomb threat call?

1.
Keep the caller engaged, note details and inform security immediately
2.
Argue with the caller
3.
Disconnect at once
4.
Ignore the call
Answer (Detailed Solution Below)

Option 1 : Keep the caller engaged, note details and inform security immediately

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Detailed Solution

सही उत्तर Keep the caller engaged, note details and inform security immediately है।

Key Points

On a bomb threat call, the operator should keep the caller talking, note the exact words, voice and background sounds, and inform security and police at once.

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More Domain Specific Questions

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Question:

What should an operator do on receiving a bomb threat call?

1.
Keep the caller engaged, note details and inform security immediately
2.
Argue with the caller
3.
Disconnect at once
4.
Ignore the call

Correct Answer: Keep the caller engaged, note details and inform security immediately

On a bomb threat call, the operator should keep the caller talking, note the exact words, voice and background sounds, and inform security and police at once.

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