Question

Which of the following best describes 'telephone courtesy'?

1.
Being polite, patient and helpful on every call
2.
Speaking loudly to be heard
3.
Keeping callers waiting
4.
Answering calls after many rings
Answer (Detailed Solution Below)

Option 1 : Being polite, patient and helpful on every call

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Detailed Solution

सही उत्तर Being polite, patient and helpful on every call है।

Key Points

Telephone courtesy means being polite, patient and helpful on every call, whatever the caller's mood.

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More Domain Specific Questions

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Question:

Which of the following best describes 'telephone courtesy'?

1.
Being polite, patient and helpful on every call
2.
Speaking loudly to be heard
3.
Keeping callers waiting
4.
Answering calls after many rings

Correct Answer: Being polite, patient and helpful on every call

Telephone courtesy means being polite, patient and helpful on every call, whatever the caller's mood.

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