Question

What should an operator do if a caller is not satisfied with the answer given?

1.
Argue with the caller
2.
Apologise and offer to connect to the concerned person
3.
Ignore the caller
4.
Disconnect the call
Answer (Detailed Solution Below)

Option 2 : Apologise and offer to connect to the concerned person

🪔
DIWALI BIGGEST SALE EVER LIVE

All Major Govt. Exams — One Stop Preparation

Unlimited Tests, 2,500+ PYPs & AI All-India Ranking.

SSC & Railway Exams
Teaching & State Exams
All India Live Ranking
2,500+ Solved PYPs

Festive Offer Live • Instant Activation

Advertisement

Detailed Solution

सही उत्तर Apologise and offer to connect to the concerned person है।

Key Points

The operator should apologise and offer to connect the caller to the concerned person who can help.

Helpful?
Latest Exam & Job Updates
Last updated on Oct 26, 2026

Recommended Test Series

Attempt full-length mock tests, sectional papers & All India Rank

Explore All
NEW
Nursing, AIIMS & Madical Exams

AIIMS CRE Social Security Officer, Manager Grade-II & Superintendent Test Series 2026

PREPSNAP STUDY
AIIMS CRE Social Security Officer, Manager Grade-II & Superintendent Test Series 2026 Logo

AIIMS CRE Social Security Officer, Manager Grade-II & Superintendent Test Series 2026

0.4k Users

20 Total Tests


English, Hindi
  • •20 Full Test (Prelims)
SSC Exams

SSC GD Constable Test Series

PREPSNAP STUDY
SSC GD Constable Test Series Logo

SSC GD Constable Test Series

7.5k Users

145 Total Tests


English, Hindi
  • •15 Full Test (Prelims)
  • •50 Sectional Test
  • •55 Chapter Test
  • +25 more tests
NEW
DSSSB

DSSSB Junior Scientific Assistant (LieDetection) Test Series 2026 | 25+ Mock Tests

PREPSNAP STUDY
DSSSB Junior Scientific Assistant (LieDetection) Test Series 2026 | 25+ Mock Tests Logo

DSSSB Junior Scientific Assistant (LieDetection) Test Series 2026 | 25+ Mock Tests

2.5k Users

120 Total Tests


English, Hindi
  • •20 Full Test (Prelims)
  • •100 Sectional Test
NEW
Nursing, AIIMS & Madical Exams

AIIMS CRE Assistant Security Officer Test Series 2026

PREPSNAP STUDY
AIIMS CRE Assistant Security Officer Test Series 2026 Logo

AIIMS CRE Assistant Security Officer Test Series 2026

0.4k Users

70 Total Tests


English, Hindi
  • •20 Full Test (Prelims)
  • •50 Sectional Test

More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

What should an operator do if a caller is not satisfied with the answer given?

1.
Argue with the caller
2.
Apologise and offer to connect to the concerned person
3.
Ignore the caller
4.
Disconnect the call

Correct Answer: Apologise and offer to connect to the concerned person

The operator should apologise and offer to connect the caller to the concerned person who can help.

Downloaded from PrepSnap (prepsnap.in)