Question

Which of the following is a WRONG telephone practice for an operator?

1.
Listening patiently to the caller
2.
Noting down the message carefully
3.
Eating or chewing while talking to a caller
4.
Speaking clearly and politely
Answer (Detailed Solution Below)

Option 3 : Eating or chewing while talking to a caller

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Detailed Solution

सही उत्तर Eating or chewing while talking to a caller है।

Key Points

Eating or chewing while talking is a wrong telephone practice because the caller cannot hear the operator clearly; speaking clearly, listening patiently and noting messages are correct practices.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

Which of the following is a WRONG telephone practice for an operator?

1.
Listening patiently to the caller
2.
Noting down the message carefully
3.
Eating or chewing while talking to a caller
4.
Speaking clearly and politely

Correct Answer: Eating or chewing while talking to a caller

Eating or chewing while talking is a wrong telephone practice because the caller cannot hear the operator clearly; speaking clearly, listening patiently and noting messages are correct practices.

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