Question
Consider the following statements about telephone etiquette: 1. The operator should answer a call within three rings. 2. The operator should never put a caller on hold without informing the caller. 3. The operator should use the caller name during the conversation when it is known. Which of the statements given above is/are correct?
Option 1 : 1, 2 and 3
Detailed Solution
सही उत्तर 1, 2 and 3 है।
Good telephone etiquette requires answering within three rings, informing the caller before putting the call on hold, and using the caller name when it is known. All three statements are correct.
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prepsnap.in • Domain SpecificQuestion:
Consider the following statements about telephone etiquette: 1. The operator should answer a call within three rings. 2. The operator should never put a caller on hold without informing the caller. 3. The operator should use the caller name during the conversation when it is known. Which of the statements given above is/are correct?
Correct Answer: 1, 2 and 3
Good telephone etiquette requires answering within three rings, informing the caller before putting the call on hold, and using the caller name when it is known. All three statements are correct.