Question
What is the correct sequence of steps while transferring a call? (1) Put the caller on hold (2) Call the required extension (3) Announce the caller to the receiver (4) Connect the caller
Option 4 : 1-2-3-4
Detailed Solution
सही उत्तर 1-2-3-4 है।
The correct sequence is to put the caller on hold, call the required extension, announce the caller to the receiver and then connect the caller.
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prepsnap.in • Domain SpecificQuestion:
What is the correct sequence of steps while transferring a call? (1) Put the caller on hold (2) Call the required extension (3) Announce the caller to the receiver (4) Connect the caller
Correct Answer: 1-2-3-4
The correct sequence is to put the caller on hold, call the required extension, announce the caller to the receiver and then connect the caller.