Question

A patient calls asking for a doctor who is on leave today. What should the operator do?

1.
Tell the caller to come next month without any help
2.
Disconnect the call
3.
Give the doctor's home address to the caller
4.
Inform the caller politely that the doctor is on leave and offer an appointment with another doctor
Answer (Detailed Solution Below)

Option 4 : Inform the caller politely that the doctor is on leave and offer an appointment with another doctor

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Detailed Solution

सही उत्तर Inform the caller politely that the doctor is on leave and offer an appointment with another doctor है।

Key Points

When the requested doctor is on leave, the operator should inform the caller politely and offer an appointment with another doctor of the same department.

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More Domain Specific Questions

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Question:

A patient calls asking for a doctor who is on leave today. What should the operator do?

1.
Tell the caller to come next month without any help
2.
Disconnect the call
3.
Give the doctor's home address to the caller
4.
Inform the caller politely that the doctor is on leave and offer an appointment with another doctor

Correct Answer: Inform the caller politely that the doctor is on leave and offer an appointment with another doctor

When the requested doctor is on leave, the operator should inform the caller politely and offer an appointment with another doctor of the same department.

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