Question

A caller wants to speak to a patient admitted in the hospital but does not know the ward. What should the operator do?

1.
Disconnect the call
2.
Ask for the patient name and check the admission register to find the ward
3.
Transfer the call to a random ward
4.
Ask the caller to visit the hospital
Answer (Detailed Solution Below)

Option 2 : Ask for the patient name and check the admission register to find the ward

🪔
DIWALI BIGGEST SALE EVER LIVE

All Major Govt. Exams — One Stop Preparation

Unlimited Tests, 2,500+ PYPs & AI All-India Ranking.

SSC & Railway Exams
Teaching & State Exams
All India Live Ranking
2,500+ Solved PYPs

Festive Offer Live • Instant Activation

Advertisement

Detailed Solution

सही उत्तर Ask for the patient name and check the admission register to find the ward है।

Key Points

When the caller does not know the ward, the operator should ask for the patient name and check the admission register to find the correct ward.

Helpful?
Latest Exam & Job Updates
Last updated on Oct 26, 2026

Recommended Test Series

Attempt full-length mock tests, sectional papers & All India Rank

Explore All
NEW
Nursing, AIIMS & Madical Exams

AIIMS CRE Social Security Officer, Manager Grade-II & Superintendent Test Series 2026

PREPSNAP STUDY
AIIMS CRE Social Security Officer, Manager Grade-II & Superintendent Test Series 2026 Logo

AIIMS CRE Social Security Officer, Manager Grade-II & Superintendent Test Series 2026

0.4k Users

20 Total Tests


English, Hindi
  • •20 Full Test (Prelims)
SSC Exams

SSC GD Constable Test Series

PREPSNAP STUDY
SSC GD Constable Test Series Logo

SSC GD Constable Test Series

7.5k Users

145 Total Tests


English, Hindi
  • •15 Full Test (Prelims)
  • •50 Sectional Test
  • •55 Chapter Test
  • +25 more tests
NEW
DSSSB

DSSSB Junior Scientific Assistant (LieDetection) Test Series 2026 | 25+ Mock Tests

PREPSNAP STUDY
DSSSB Junior Scientific Assistant (LieDetection) Test Series 2026 | 25+ Mock Tests Logo

DSSSB Junior Scientific Assistant (LieDetection) Test Series 2026 | 25+ Mock Tests

2.5k Users

120 Total Tests


English, Hindi
  • •20 Full Test (Prelims)
  • •100 Sectional Test
NEW
Nursing, AIIMS & Madical Exams

AIIMS CRE Assistant Security Officer Test Series 2026

PREPSNAP STUDY
AIIMS CRE Assistant Security Officer Test Series 2026 Logo

AIIMS CRE Assistant Security Officer Test Series 2026

0.4k Users

70 Total Tests


English, Hindi
  • •20 Full Test (Prelims)
  • •50 Sectional Test

More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller wants to speak to a patient admitted in the hospital but does not know the ward. What should the operator do?

1.
Disconnect the call
2.
Ask for the patient name and check the admission register to find the ward
3.
Transfer the call to a random ward
4.
Ask the caller to visit the hospital

Correct Answer: Ask for the patient name and check the admission register to find the ward

When the caller does not know the ward, the operator should ask for the patient name and check the admission register to find the correct ward.

Downloaded from PrepSnap (prepsnap.in)