Question

A caller asks about the OPD registration fee of the hospital. What should the operator do?

1.
Quote a random fee
2.
Direct the caller to the registration or enquiry counter for the fee details
3.
Refuse to answer
4.
Ask the caller to pay the operator
Answer (Detailed Solution Below)

Option 2 : Direct the caller to the registration or enquiry counter for the fee details

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Detailed Solution

सही उत्तर Direct the caller to the registration or enquiry counter for the fee details है।

Key Points

Fee details are given by the registration or enquiry counter, so the operator should direct the caller there instead of quoting a fee.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller asks about the OPD registration fee of the hospital. What should the operator do?

1.
Quote a random fee
2.
Direct the caller to the registration or enquiry counter for the fee details
3.
Refuse to answer
4.
Ask the caller to pay the operator

Correct Answer: Direct the caller to the registration or enquiry counter for the fee details

Fee details are given by the registration or enquiry counter, so the operator should direct the caller there instead of quoting a fee.

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