Question

A caller asks about a bag lost in the hospital. What should the operator do?

1.
Disconnect the call
2.
Ask the caller to buy a new bag
3.
Transfer the call to the pharmacy
4.
Connect the caller to the security or help desk that handles lost and found articles
Answer (Detailed Solution Below)

Option 4 : Connect the caller to the security or help desk that handles lost and found articles

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Detailed Solution

सही उत्तर Connect the caller to the security or help desk that handles lost and found articles है।

Key Points

Lost articles in the hospital are handled by the security or help desk, so the operator should connect the caller there.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller asks about a bag lost in the hospital. What should the operator do?

1.
Disconnect the call
2.
Ask the caller to buy a new bag
3.
Transfer the call to the pharmacy
4.
Connect the caller to the security or help desk that handles lost and found articles

Correct Answer: Connect the caller to the security or help desk that handles lost and found articles

Lost articles in the hospital are handled by the security or help desk, so the operator should connect the caller there.

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