Question

A caller asks for a doctor who is currently in the operation theatre. The operator should:

1.
Give the doctor personal mobile number to the caller
2.
Tell the caller to keep redialling
3.
Disconnect the call without a word
4.
Take a message with the caller details and assure the caller that it will be passed on
Answer (Detailed Solution Below)

Option 4 : Take a message with the caller details and assure the caller that it will be passed on

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Detailed Solution

सही उत्तर Take a message with the caller details and assure the caller that it will be passed on है।

Key Points

The operator should take a complete message with the caller name, number and purpose, and assure the caller it will be passed on to the doctor.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller asks for a doctor who is currently in the operation theatre. The operator should:

1.
Give the doctor personal mobile number to the caller
2.
Tell the caller to keep redialling
3.
Disconnect the call without a word
4.
Take a message with the caller details and assure the caller that it will be passed on

Correct Answer: Take a message with the caller details and assure the caller that it will be passed on

The operator should take a complete message with the caller name, number and purpose, and assure the caller it will be passed on to the doctor.

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