Question

At the end of a shift, the telephone operator should:

1.
Hand over pending messages and the call log to the next operator
2.
Leave without informing anyone
3.
Switch off the exchange without notice
4.
Delete all the call records
Answer (Detailed Solution Below)

Option 1 : Hand over pending messages and the call log to the next operator

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Detailed Solution

सही उत्तर Hand over pending messages and the call log to the next operator है।

Key Points

At shift change, the outgoing operator must hand over pending messages and the call log so that no caller query is lost.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

At the end of a shift, the telephone operator should:

1.
Hand over pending messages and the call log to the next operator
2.
Leave without informing anyone
3.
Switch off the exchange without notice
4.
Delete all the call records

Correct Answer: Hand over pending messages and the call log to the next operator

At shift change, the outgoing operator must hand over pending messages and the call log so that no caller query is lost.

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