Question
When a caller speaks a language the operator does not understand, the operator should:
Option 1 : Politely ask the caller to repeat slowly or transfer the call to someone who knows the language
Detailed Solution
सही उत्तर Politely ask the caller to repeat slowly or transfer the call to someone who knows the language है।
If the language is not understood, the operator should politely ask the caller to repeat slowly or transfer the call to a colleague who knows the language.
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prepsnap.in • Domain SpecificQuestion:
When a caller speaks a language the operator does not understand, the operator should:
Correct Answer: Politely ask the caller to repeat slowly or transfer the call to someone who knows the language
If the language is not understood, the operator should politely ask the caller to repeat slowly or transfer the call to a colleague who knows the language.