Question

A caller is in a hurry and asks for a quick transfer. The operator should:

1.
Keep the caller waiting
2.
Ask the caller to call later
3.
Disconnect the call
4.
Transfer the call promptly after confirming the extension
Answer (Detailed Solution Below)

Option 4 : Transfer the call promptly after confirming the extension

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Detailed Solution

सही उत्तर Transfer the call promptly after confirming the extension है।

Key Points

Even a caller in a hurry must be transferred promptly, but only after confirming the correct extension.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller is in a hurry and asks for a quick transfer. The operator should:

1.
Keep the caller waiting
2.
Ask the caller to call later
3.
Disconnect the call
4.
Transfer the call promptly after confirming the extension

Correct Answer: Transfer the call promptly after confirming the extension

Even a caller in a hurry must be transferred promptly, but only after confirming the correct extension.

Downloaded from PrepSnap (prepsnap.in)