Question
A caller asks whether a patient has been discharged from the hospital. What should the operator do?
Option 3 : Do not disclose the details; direct the caller to the enquiry counter
Detailed Solution
सही उत्तर Do not disclose the details; direct the caller to the enquiry counter है।
Patient details are confidential and the operator must not disclose them on the telephone. The caller should be directed to the enquiry counter, which can verify the caller and share information following the hospital rules.
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prepsnap.in • Domain SpecificQuestion:
A caller asks whether a patient has been discharged from the hospital. What should the operator do?
Correct Answer: Do not disclose the details; direct the caller to the enquiry counter
Patient details are confidential and the operator must not disclose them on the telephone. The caller should be directed to the enquiry counter, which can verify the caller and share information following the hospital rules.