Question
A caller complains that the operator was rude. What should the operator do?
Option 1 : Apologise politely and inform the supervisor
Detailed Solution
सही उत्तर Apologise politely and inform the supervisor है।
The operator should apologise politely for the inconvenience and inform the supervisor about the complaint so that it can be looked into. Arguing with the caller or disconnecting the call would make the situation worse.
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prepsnap.in • Domain SpecificQuestion:
A caller complains that the operator was rude. What should the operator do?
Correct Answer: Apologise politely and inform the supervisor
The operator should apologise politely for the inconvenience and inform the supervisor about the complaint so that it can be looked into. Arguing with the caller or disconnecting the call would make the situation worse.