Question

In an EPABX, 'music on hold' is used to:

1.
Play music to a caller waiting on hold
2.
Block unwanted calls
3.
Record the caller's voice
4.
Increase the ringing volume
Answer (Detailed Solution Below)

Option 1 : Play music to a caller waiting on hold

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Detailed Solution

सही उत्तर Play music to a caller waiting on hold है।

Key Points

Music on hold plays music to a caller who is waiting on hold, so that the caller knows the call is still connected and does not hang up.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

In an EPABX, 'music on hold' is used to:

1.
Play music to a caller waiting on hold
2.
Block unwanted calls
3.
Record the caller's voice
4.
Increase the ringing volume

Correct Answer: Play music to a caller waiting on hold

Music on hold plays music to a caller who is waiting on hold, so that the caller knows the call is still connected and does not hang up.

Downloaded from PrepSnap (prepsnap.in)