Question

A caller asks for the telephone number of the hospital's burns unit. The operator should FIRST:

1.
Transfer the call to the casualty
2.
Ask the caller to visit the hospital
3.
Look up the number in the telephone directory
4.
Note down the caller's name
Answer (Detailed Solution Below)

Option 3 : Look up the number in the telephone directory

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Detailed Solution

सही उत्तर Look up the number in the telephone directory है।

Key Points

The operator should first look up the telephone number of the hospital's burns unit in the telephone directory and then give it to the caller or connect the call.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller asks for the telephone number of the hospital's burns unit. The operator should FIRST:

1.
Transfer the call to the casualty
2.
Ask the caller to visit the hospital
3.
Look up the number in the telephone directory
4.
Note down the caller's name

Correct Answer: Look up the number in the telephone directory

The operator should first look up the telephone number of the hospital's burns unit in the telephone directory and then give it to the caller or connect the call.

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