Question

A caller asks for the telephone number of the hospital's hostel. Which of the following is the correct response?

1.
Tell the caller the hostel is closed to visitors
2.
Connect the caller to the hostel office
3.
Give the room numbers of the residents
4.
Ask the caller to visit the hostel directly
Answer (Detailed Solution Below)

Option 2 : Connect the caller to the hostel office

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Detailed Solution

सही उत्तर Connect the caller to the hostel office है।

Key Points

The operator should connect the caller to the hostel office so that the caller can get information about the hostel directly from the hostel staff. Room numbers of residents must not be shared.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller asks for the telephone number of the hospital's hostel. Which of the following is the correct response?

1.
Tell the caller the hostel is closed to visitors
2.
Connect the caller to the hostel office
3.
Give the room numbers of the residents
4.
Ask the caller to visit the hostel directly

Correct Answer: Connect the caller to the hostel office

The operator should connect the caller to the hostel office so that the caller can get information about the hostel directly from the hostel staff. Room numbers of residents must not be shared.

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