Question

A caller reports smoke coming from the server room of the hospital. What should the operator do FIRST?

1.
Ask the caller to switch off the computers
2.
Note the time of the call in the log
3.
Transfer the call to the maintenance department
4.
Alert the fire safety officer and the fire service, and inform the IT department
Answer (Detailed Solution Below)

Option 4 : Alert the fire safety officer and the fire service, and inform the IT department

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Detailed Solution

सही उत्तर Alert the fire safety officer and the fire service, and inform the IT department है।

Key Points

Smoke indicates a possible fire. The operator should alert the fire safety officer and the fire service first, and then inform the IT department.

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More Domain Specific Questions

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Question:

A caller reports smoke coming from the server room of the hospital. What should the operator do FIRST?

1.
Ask the caller to switch off the computers
2.
Note the time of the call in the log
3.
Transfer the call to the maintenance department
4.
Alert the fire safety officer and the fire service, and inform the IT department

Correct Answer: Alert the fire safety officer and the fire service, and inform the IT department

Smoke indicates a possible fire. The operator should alert the fire safety officer and the fire service first, and then inform the IT department.

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