Question

A caller asks for the home address of a doctor. What should the operator do?

1.
Note the request in the log
2.
Give the address if the caller insists
3.
Politely refuse, as personal details are confidential
4.
Transfer the call to the doctor ward
Answer (Detailed Solution Below)

Option 3 : Politely refuse, as personal details are confidential

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Detailed Solution

सही उत्तर Politely refuse, as personal details are confidential है।

Key Points

Personal details of hospital staff, such as home addresses, are confidential and must not be shared with callers.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller asks for the home address of a doctor. What should the operator do?

1.
Note the request in the log
2.
Give the address if the caller insists
3.
Politely refuse, as personal details are confidential
4.
Transfer the call to the doctor ward

Correct Answer: Politely refuse, as personal details are confidential

Personal details of hospital staff, such as home addresses, are confidential and must not be shared with callers.

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