Question
Which of the following is the correct order of steps while handling a complaint call?
Option 4 : Listen patiently - note the complaint - assure action - pass it to the concerned department
Detailed Solution
सही उत्तर Listen patiently - note the complaint - assure action - pass it to the concerned department है।
On a complaint call the operator should listen patiently, note the details, assure action and pass the complaint to the concerned department.
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prepsnap.in • Domain SpecificQuestion:
Which of the following is the correct order of steps while handling a complaint call?
Correct Answer: Listen patiently - note the complaint - assure action - pass it to the concerned department
On a complaint call the operator should listen patiently, note the details, assure action and pass the complaint to the concerned department.