Question

A caller reports that a visitor has fainted in the hospital lobby. What should the operator do FIRST?

1.
Ask the caller to give the visitor water
2.
Connect the call to the casualty department / ward immediately
3.
Transfer the call to the enquiry counter
4.
Note the complaint in the register
Answer (Detailed Solution Below)

Option 2 : Connect the call to the casualty department / ward immediately

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Detailed Solution

सही उत्तर Connect the call to the casualty department / ward immediately है।

Key Points

A person who has fainted needs immediate medical attention. The operator should connect the call to the casualty department at once.

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More Domain Specific Questions

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Question:

A caller reports that a visitor has fainted in the hospital lobby. What should the operator do FIRST?

1.
Ask the caller to give the visitor water
2.
Connect the call to the casualty department / ward immediately
3.
Transfer the call to the enquiry counter
4.
Note the complaint in the register

Correct Answer: Connect the call to the casualty department / ward immediately

A person who has fainted needs immediate medical attention. The operator should connect the call to the casualty department at once.

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