Question

Which of the following is the correct order of steps while ending a telephone call?

1.
Ask the caller to call back - disconnect - thank
2.
Keep the caller waiting - disconnect - thank
3.
Thank the caller - confirm the action - disconnect politely
4.
Disconnect suddenly - thank the caller - confirm
Answer (Detailed Solution Below)

Option 3 : Thank the caller - confirm the action - disconnect politely

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Detailed Solution

सही उत्तर Thank the caller - confirm the action - disconnect politely है।

Key Points

While ending a call, the operator should thank the caller, confirm the action taken and disconnect politely.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

Which of the following is the correct order of steps while ending a telephone call?

1.
Ask the caller to call back - disconnect - thank
2.
Keep the caller waiting - disconnect - thank
3.
Thank the caller - confirm the action - disconnect politely
4.
Disconnect suddenly - thank the caller - confirm

Correct Answer: Thank the caller - confirm the action - disconnect politely

While ending a call, the operator should thank the caller, confirm the action taken and disconnect politely.

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