Question

A caller reports that the waiting area of the hospital is overcrowded. What should the operator do?

1.
Ask the caller to go home
2.
Transfer the call to the billing section
3.
Note the complaint in the register
4.
Inform the security office / enquiry counter to manage the crowd
Answer (Detailed Solution Below)

Option 4 : Inform the security office / enquiry counter to manage the crowd

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Detailed Solution

सही उत्तर Inform the security office / enquiry counter to manage the crowd है।

Key Points

An overcrowded waiting area should be managed by the security office / enquiry counter.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller reports that the waiting area of the hospital is overcrowded. What should the operator do?

1.
Ask the caller to go home
2.
Transfer the call to the billing section
3.
Note the complaint in the register
4.
Inform the security office / enquiry counter to manage the crowd

Correct Answer: Inform the security office / enquiry counter to manage the crowd

An overcrowded waiting area should be managed by the security office / enquiry counter.

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