Question

A caller asks whether a paediatrician is available in the evening OPD. What should the operator do?

1.
Check the OPD schedule and inform the caller or connect to the appointment desk
2.
Ask the caller to come without an appointment
3.
Tell the caller that paediatricians never work in the evening
4.
Connect the caller to the hospital kitchen
Answer (Detailed Solution Below)

Option 1 : Check the OPD schedule and inform the caller or connect to the appointment desk

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Detailed Solution

सही उत्तर Check the OPD schedule and inform the caller or connect to the appointment desk है।

Key Points

The operator should check the OPD schedule for the paediatrics department and inform the caller, or connect the caller to the appointment desk for booking.

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More Domain Specific Questions

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Question:

A caller asks whether a paediatrician is available in the evening OPD. What should the operator do?

1.
Check the OPD schedule and inform the caller or connect to the appointment desk
2.
Ask the caller to come without an appointment
3.
Tell the caller that paediatricians never work in the evening
4.
Connect the caller to the hospital kitchen

Correct Answer: Check the OPD schedule and inform the caller or connect to the appointment desk

The operator should check the OPD schedule for the paediatrics department and inform the caller, or connect the caller to the appointment desk for booking.

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