Question

An operator receives a call from a child asking for his father’s extension number. What should the operator do?

1.
Ask the child to call the police
2.
Disconnect the call immediately
3.
Share the personal mobile number of the father
4.
Verify the details and connect the child to the extension or take a message
Answer (Detailed Solution Below)

Option 4 : Verify the details and connect the child to the extension or take a message

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Detailed Solution

सही उत्तर Verify the details and connect the child to the extension or take a message है।

Key Points

The operator should verify the details politely and connect the child to the father’s extension or take a message. Personal mobile numbers should never be shared.

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More Domain Specific Questions

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Question:

An operator receives a call from a child asking for his father’s extension number. What should the operator do?

1.
Ask the child to call the police
2.
Disconnect the call immediately
3.
Share the personal mobile number of the father
4.
Verify the details and connect the child to the extension or take a message

Correct Answer: Verify the details and connect the child to the extension or take a message

The operator should verify the details politely and connect the child to the father’s extension or take a message. Personal mobile numbers should never be shared.

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