Question

A caller asks for the personal mobile number of a doctor. What is the correct way to handle this call?

1.
Share the number immediately
2.
Disconnect the call without speaking
3.
Ask the caller to call the doctor at home
4.
Do not share the number; offer to connect through the hospital extension or take a message
Answer (Detailed Solution Below)

Option 4 : Do not share the number; offer to connect through the hospital extension or take a message

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Detailed Solution

सही उत्तर Do not share the number; offer to connect through the hospital extension or take a message है।

Key Points

The personal mobile number of a doctor is private information and must never be shared. The operator should offer to connect the caller through the hospital extension or take a message for the doctor.

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More Domain Specific Questions

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Question:

A caller asks for the personal mobile number of a doctor. What is the correct way to handle this call?

1.
Share the number immediately
2.
Disconnect the call without speaking
3.
Ask the caller to call the doctor at home
4.
Do not share the number; offer to connect through the hospital extension or take a message

Correct Answer: Do not share the number; offer to connect through the hospital extension or take a message

The personal mobile number of a doctor is private information and must never be shared. The operator should offer to connect the caller through the hospital extension or take a message for the doctor.

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