Question

A caller asks how to book a health checkup package at the hospital. What should the operator do?

1.
Ask the caller to visit the police station
2.
Direct the caller to the health checkup desk or OPD
3.
Connect the caller to the hospital kitchen
4.
Book the package herself over the telephone
Answer (Detailed Solution Below)

Option 2 : Direct the caller to the health checkup desk or OPD

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Detailed Solution

सही उत्तर Direct the caller to the health checkup desk or OPD है।

Key Points

Health checkup packages are booked at the health checkup desk or the OPD of the hospital. The operator should direct the caller there and explain the packages available.

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More Domain Specific Questions

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Question:

A caller asks how to book a health checkup package at the hospital. What should the operator do?

1.
Ask the caller to visit the police station
2.
Direct the caller to the health checkup desk or OPD
3.
Connect the caller to the hospital kitchen
4.
Book the package herself over the telephone

Correct Answer: Direct the caller to the health checkup desk or OPD

Health checkup packages are booked at the health checkup desk or the OPD of the hospital. The operator should direct the caller there and explain the packages available.

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