Question

A caller asks how to collect a discharge summary. What should the operator do?

1.
Connect the caller to the hospital kitchen
2.
Ask the caller to come to the security office
3.
Give the summary over the telephone
4.
Direct the caller to the medical records department
Answer (Detailed Solution Below)

Option 4 : Direct the caller to the medical records department

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Detailed Solution

सही उत्तर Direct the caller to the medical records department है।

Key Points

A discharge summary is collected from the medical records department of the hospital. It is not given over the telephone, as it contains confidential medical information.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A caller asks how to collect a discharge summary. What should the operator do?

1.
Connect the caller to the hospital kitchen
2.
Ask the caller to come to the security office
3.
Give the summary over the telephone
4.
Direct the caller to the medical records department

Correct Answer: Direct the caller to the medical records department

A discharge summary is collected from the medical records department of the hospital. It is not given over the telephone, as it contains confidential medical information.

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