Question
A caller asks for the procedure to register a complaint about hospital services. What should the operator do?
Option 4 : Direct the caller to the grievance cell or the public relations officer
Detailed Solution
सही उत्तर Direct the caller to the grievance cell or the public relations officer है।
Complaints about hospital services are handled by the grievance cell or the public relations officer. The operator should direct the caller there and note down the complaint if asked.
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prepsnap.in • Domain SpecificQuestion:
A caller asks for the procedure to register a complaint about hospital services. What should the operator do?
Correct Answer: Direct the caller to the grievance cell or the public relations officer
Complaints about hospital services are handled by the grievance cell or the public relations officer. The operator should direct the caller there and note down the complaint if asked.