Question

A deaf caller wants to communicate with the hospital. Which facility should the operator suggest?

1.
Shouting loudly on the telephone
2.
Asking the caller to visit the hospital at midnight
3.
SMS or email, or a text relay service
4.
Disconnecting the call
Answer (Detailed Solution Below)

Option 3 : SMS or email, or a text relay service

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Detailed Solution

सही उत्तर SMS or email, or a text relay service है।

Key Points

A deaf caller cannot use a voice call. The operator should suggest SMS or email, or a text relay service, so that the caller can communicate in writing.

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More Domain Specific Questions

PrepSnapprepsnap.in • Domain Specific

Question:

A deaf caller wants to communicate with the hospital. Which facility should the operator suggest?

1.
Shouting loudly on the telephone
2.
Asking the caller to visit the hospital at midnight
3.
SMS or email, or a text relay service
4.
Disconnecting the call

Correct Answer: SMS or email, or a text relay service

A deaf caller cannot use a voice call. The operator should suggest SMS or email, or a text relay service, so that the caller can communicate in writing.

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