Question
In a call centre, CSAT measures:
Option 1 : Customer satisfaction with the service received
Detailed Solution
सही उत्तर Customer satisfaction with the service received है।
CSAT (Customer Satisfaction Score) measures how satisfied customers are with the service they received, usually through a short survey after the call.
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prepsnap.in • Domain SpecificQuestion:
In a call centre, CSAT measures:
Correct Answer: Customer satisfaction with the service received
CSAT (Customer Satisfaction Score) measures how satisfied customers are with the service they received, usually through a short survey after the call.