Question
A caller who is angry because the ambulance reached late asks the operator to help him. What should the operator do?
Option 3 : Stay calm, apologise and connect him to the transport department
Detailed Solution
सही उत्तर Stay calm, apologise and connect him to the transport department है।
An operator should stay calm, apologise for the delay and connect the angry caller to the transport department, which manages ambulances and can explain the delay.
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prepsnap.in • Domain SpecificQuestion:
A caller who is angry because the ambulance reached late asks the operator to help him. What should the operator do?
Correct Answer: Stay calm, apologise and connect him to the transport department
An operator should stay calm, apologise for the delay and connect the angry caller to the transport department, which manages ambulances and can explain the delay.